Engineering intelligence at enterprise scale.

Magicwork Technologies designs, builds and operates production-grade AI systems, cloud-native platforms and data infrastructure for regulated enterprises, public institutions and high-velocity consumer brands across India and the United Arab Emirates.

Enterprises never sleep.

Neither do our systems.

01Who we are

Magicwork Technologies is where applied AI research meets production-grade software engineering. We convert frontier model capability into governed, observable and cost-efficient systems, integrated with core platforms, defensible before regulators and measured against the P&L.

2016Incorporated in Mumbai; engineering-led since inception
150+Start-ups and brands engineered for growth
1.5M+Transactions processed on ERP estates we delivered
₹5 Cr+Operating cost removed through process automation
Detail of The Creation of Adam by Michelangelo: Adam reclines on the left and reaches out as a second outstretched hand comes towards his, the two fingertips almost touching at the centre.
The Creation of Adam · Michelangelo, c. 1512
Human intent · Machine intelligence

Intelligence beginswith a human hand.

Michelangelo left a small gap between two fingertips, and five centuries of viewers have filled it with meaning. Every system we build starts in that gap: people define the problem, the data and the guardrails before a single model is trained.

02Capabilities

Six practices.One engineering operating system.

Every engagement is staffed by cross-functional pods drawn from six practices that share one architecture discipline, one security baseline and one delivery telemetry, so strategy, systems and growth never fragment across vendors.

01 · AI & Data Engineering

Agentic systems, retrieval and decision science, engineered for production.

Multi-agent orchestration with deterministic control planes, hybrid retrieval with citation grounding, forecasting and document intelligence, optimised for accuracy, latency and unit economics.

AI & data engineering
02 · Software & Platform Engineering

Domain-driven, API-first platforms.

Custom software, ERP and CRM, web, mobile and commerce, decomposed into bounded contexts on event-driven, cloud-native architectures.

Platform engineering
03 · Cloud, Infrastructure & Cyber Defence

Resilient by architecture. Secure by default.

Landing zones, Kubernetes platform engineering, SRE and zero-trust security operations, from VAPT to threat intelligence.

Cloud & cyber defence
04 · Growth Engineering

Acquisition, engineered as a data system. Online and offline.

Media science, search and generative engine optimisation, marketing-mix and multi-touch attribution, and integrated planning across television, print, radio, outdoor, cinema and digital.

Growth engineering
05 · Experience Design & Studio

Design systems that scale from token to broadcast.

Brand architecture, product and UX design, packaging and in-house film production, governed by design tokens, research and measurable conversion.

Experience & studio
06 · Academy

Capability transfer, measured in production outcomes.

Corporate programmes in AI and generative AI, machine learning, data science, cloud, cyber security, software engineering, project management and digital marketing, mapped to your stack.

Academy programmes
  • Agentic AI
  • Retrieval systems
  • Data platforms
  • Cloud-native engineering
  • Cyber defence
  • EV mobility software
  • Claims intelligence
  • Growth engineering
03Magicwork AI Lab

Applied research.Production discipline.

Our AI Lab operates at the intersection of foundation models, retrieval systems, multimodal perception and decision science. Every research programme ships with an evaluation harness, a cost model and a governance record before it reaches production.

Enter the AI Lab
L6 · Experience & channelsWeb · Mobile · WhatsApp · Voice · APIs L5 · OrchestrationAgents · Workflows · Tool contracts · HITL L4 · IntelligenceFrontier LLMs · Fine-tuned SLMs · Classical ML L3 · KnowledgeHybrid search · Knowledge graphs · Feature store L2 · DataLakehouse · CDC streams · Data contracts L1 · InfrastructureKubernetes · GPU pools · Multi-cloud · On-prem Governance · Evaluation · Observability · Security
04Platforms

Platforms we build,own and operate.

Beyond client programmes, Magicwork engineers proprietary platforms in sectors where we hold deep domain context, applying the same architecture, security and AI governance standards we deliver to our clients.

Also engineered by Magicwork: industry accelerators for workflow automation, sales-force automation, business reporting and commerce, deployable on subscription or perpetual licence.View accelerators
The Great Wave off Kanagawa by Katsushika Hokusai: a towering wave curls over boats, with Mount Fuji small in the distance.
The Great Wave off Kanagawa · Katsushika Hokusai, c. 1831
Scale · Force · Control

Scale is a force of nature.Engineering is how you ride it.

Hokusai drew chaos with complete control. We build platforms the same way: designed for peak load, sudden change and markets that do not wait, without losing precision at the edges.

Frontier engineering

Beyond the event horizonof conventional IT.

The first image of a black hole was not taken by a single camera. It was computed: observatories across the planet were synchronised into one Earth-sized instrument, and algorithms reconstructed a picture from faint, noisy signals. We bring that discipline to enterprise AI.

Inside the AI Lab
06Presence

Engineered in India.Deployed across India and the UAE.

A single engineering organisation, headquartered in Mumbai, delivering pan-India programmes and client engagements across the United Arab Emirates, with data-residency, language and regulatory context designed in from day zero.

India · HQ

Pan-India delivery

Enterprise, mid-market and public-sector programmes, including procurement through the Government e-Marketplace.

United Arab Emirates

UAE engagements

Platform, AI and security programmes for UAE enterprises and operators, with Arabic-language capability across conversational and document AI.

07Operating model

From architecture decision recordsto SLO-governed operations.

A delivery model modelled on global systems integrators, executed with the velocity of a product company: fixed milestones, transparent commercials and a single accountable team from diagnosis to run.

01

Diagnose

Process mining, systems and data audits, and value-at-stake modelling that end in a sequenced roadmap with a business case per initiative.

02

Architect

C4 models, threat models, data contracts and AI guardrail specifications, ratified as architecture decision records before build begins.

03

Engineer

Two-week increments with trunk-based development, automated test pyramids, security gates in CI/CD and evaluation suites for every model release.

04

Operate

SRE-led run: observability, error budgets, incident response and quarterly roadmap reviews tied to the outcomes agreed at diagnosis.

08Client outcomes

Evidence,not assertions.

Outcomes reported by the founders and operators who build with Magicwork.

Satish KFounder, Mistik
“The team at Magicwork transformed our online presence … doubled our leads within months.”
ERP at scaleDelivery record
  • 1.5M+transactions processed
  • 500K+reports generated
  • ₹5 Cr+saved for clients
Jomet JoseRegional Manager, Chicking India
“Magicwork Technologies seamlessly upgraded our IT infrastructure, minimizing downtime …”
Since 2016Magicwork Technologies
150+

start-ups and brands engineered for growth since 2016.

Public sectorGovernment e-Marketplace
GeM-registered

Departments and PSUs can procure Magicwork services directly. Seller ID HIEB230008930200.

Our clients

Entrusted by industry stalwarts across India,
from leading banks and state institutions to high-growth consumer brands.

  • HDFC Bank
  • Government of Maharashtra
  • Maharashtra Police
  • LASA Supergenerics
  • Chicking
  • Gujarat Narmada Valley Fertilizers & Chemicals
  • RiseUp Realty
  • Beyond Beauty
  • Taffy
  • DailyDeliver
  • BOXINU
  • DVRK
09Research notes

Positions fromthe engineering floor.

Technical perspectives from our AI Lab and platform teams on the architectural decisions shaping enterprise AI, electric mobility and healthcare finance.

AI Lab · Governance

Evaluation-first engineering for agentic systems in regulated environments.

Autonomy without measurement is liability. We treat evaluation harnesses, golden datasets and policy-as-code guardrails as first-class build artefacts: versioned, gated in CI and audited in production.

Mobility · Interoperability

Interoperability is infrastructure: OCPP 2.0.1, OCPI 2.2.1 and the Indian charging stack.

Fragmented charge-point networks erode utilisation and driver trust. Protocol-native roaming, smart charging and a single settlement layer are prerequisites for EV scale, not features.

Healthcare · Revenue integrity

Claims adjudication is a data problem before it is an AI problem.

Denials originate upstream, in documentation, coding and pre-authorisation. A canonical claim model, standards-based exchange and deterministic citation checks make AI recovery defensible and scalable.

Talk to us